Privacy Policy

This Privacy Policy explains how Infant Jesus of Prague Church, Viveknagar, Bangalore - 560047 collects, uses, stores, and protects information provided by users while using the church website, Mass Booking portal, and online payment services.

By using our website, Mass Booking portal, or online payment facility, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following information when you use our Mass Booking or online payment services:

• Name of the devotee or person booking the Mass intention
• Mobile number
• Email address, if provided
• Mass intention details
• Mass date and time selected
• Payment amount
• Payment reference details such as transaction ID, bank reference number, or gateway tracking ID
• Technical details such as IP address, browser type, and device information for security and audit purposes

We do not collect or store sensitive card details such as card number, CVV, ATM PIN, net banking password, or UPI PIN. Online payments are processed through the authorized payment gateway service provider.

Use of Information

The information collected is used for the following purposes:

• To process Mass Booking requests
• To generate booking confirmation and receipt details
• To send SMS or communication related to the booking
• To verify payment status
• To resolve failed, duplicate, or disputed transactions
• To maintain internal church records and audit logs
• To improve our online services and user experience
• To comply with legal, administrative, or regulatory requirements if applicable

Payment Information

Online payments are processed through a secure third-party payment gateway. Users may be redirected to the payment gateway page to complete the transaction.

Infant Jesus of Prague Church does not store card numbers, CVV, UPI PIN, net banking passwords, or other confidential payment credentials. Payment-related information received from the payment gateway may include transaction status, tracking ID, bank reference number, payment mode, and payment confirmation details.

Sharing of Information

We do not sell, rent, or trade personal information.

Information may be shared only in the following cases:

• With payment gateway or service providers for processing online payments
• With SMS or communication service providers for sending booking confirmation
• With authorized church office staff for administrative and record purposes
• When required by law, regulation, or valid legal request
• To investigate fraud, misuse, or unauthorized activity

Data Security

We take reasonable steps to protect user information from unauthorized access, misuse, loss, or alteration. However, no method of online transmission or electronic storage is completely secure. Users are advised not to share confidential payment credentials with anyone.

Cookies and Technical Information

Our website or portal may use cookies or similar technologies to improve user experience, maintain sessions, analyze usage, and support security features. Users may disable cookies in their browser settings, but some features may not function properly.

Data Retention

Mass Booking and payment-related information may be retained for record keeping, audit, accounting, and administrative purposes as required by the church.

Third-Party Links

Our website or portal may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of external websites.

Children’s Privacy

Our online services are intended to be used by adults or under the guidance of parents/guardians. We do not knowingly collect personal information from children without appropriate consent.

Updates to This Policy

Infant Jesus of Prague Church may update this Privacy Policy from time to time. Updated policies will be posted on the website and will be effective from the date of publication.

Contact Us

For any privacy-related queries, Mass Booking payment issues, or correction requests, please contact:

Infant Jesus of Prague Church
Viveknagar, Bangalore - 560047
Website: https://infantjesusbangalore.com